Employment

 

About Us

Norman Bird Sanctuary in Middletown, Rhode Island welcomes 20,000 visitors each year to our 325-acre campus.  Visitors of all ages and backgrounds explore seven miles of trails and participate in hundreds of educational programs throughout the year, from school-based environmental education and field trips for thousands of children in every school district in RI; to 40+ programs for adults, children and families; to 10 camp programs for 600+ children; to a Harvest Fair that attracts 10,000+.

With a fun and extraordinarily team-oriented staff of 13, a highly engaged board of directors, and an operating budget just over $1 million, we work to fulfill the mission of our founder, Mabel Norman, who created Norman Bird Sanctuary through her will in 1949.  Our mission is to protect and steward the diverse habitats in our care, while providing opportunities for people from all walks of life to learn from and enjoy the largest contiguous open space on Aquidneck Island.

 

Employment at Norman Bird Sanctuary – WE’RE HIRING!

Current available positions:

Office Manager

Weekend/Holiday Receptionist

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Office Manager

About the Job

You’ll manage daily office and Welcome Center operations for an environmental education center and 325-acre wildlife refuge.  This full-time position is responsible for a diverse mix of administrative functions and serves as the face of the organization, welcoming and supporting visitors through the full array of interactions with Norman Bird Sanctuary.

The position has responsibility for managing business functions; managing the Welcome Center front desk, phone lines, and office equipment; as well as all administrative and operations duties to keep the organization running smoothly and efficiently for staff and visitors.

Specific duties include:

-Greet and orient visitors to trails and property resources;

-Support the public with information requests about all aspects of NBS’ programming; promote education programs, events, and membership;

-Process financial transactions, manage the POS system, and provide reporting to accounting;

-Manage data entry and the integrity of the fundraising database, DonorPerfect; perform reporting and creation of highly-segmented lists;

-Manage sales and inventory for the Barn Owl Shop gift shop;

-Manage and grow membership, from acquisition to renewal to acknowledgments;

-Manage acknowledgements for all charitable donations;

-Supervise weekend receptionist; recruit, train and oversee Welcome Center volunteers;

-Order and manage inventory of office supplies;

-Manage special event and education program registrations;

-Support the planning and implementation of special events;

-Manage external vendors for office equipment and IT.

About You

You are friendly, welcoming, and comfortable engaging community members of all ages and backgrounds.  You have the communications skills to promote educational programs, events, and membership to walk-in visitors.  And the confidence and diplomacy to communicate the rules of behavior that protect the sensitive wildlife habitats in our care.

You thrive on organization, process, and efficiency.  You sweat the details.  You have strong Microsoft Office skills and excel at leveraging office technology tools to manage constituent relationships and track and report on financial transactions.  You’re equally comfortable working independently and within teams.  You have a great sense of humor and truly enjoy camaraderie and fun at work.  And you share our passion for conservation, environmental education, and access to nature.

Qualifications
Strong experience with Microsoft Office required, with experience managing office systems, fundraising databases (DonorPerfect), and/or Point of Sale systems strongly preferred.  Bachelor’s degree and several years of office work experience preferred.

Position details

This is a full-time exempt position, 40 hours per week, Monday through Friday.  The position is at-will, salaried with full benefits.  Reports to the Director of Development.  Occasionally requires evening and weekend work.

To Apply

E-mail resume and cover letter, indicating the title of the position you are applying for and where you heard about it, to mcoleman@normanbirdsanctuary.org

 

Weekend/Holiday Receptionist

About the Job

You’ll independently staff the Welcome Center for an environmental education center and 325-acre wildlife refuge during weekends and holidays. This position serves as the face of the organization, welcoming and supporting visitors through a diverse array of interactions with Norman Bird Sanctuary.  You’ll also perform a mix of administrative functions to support the overall administrative function of the organization, as well as the Development, Education, and Properties teams.

Specific duties include: greeting and orienting visitors on the trails and property resources; promoting public educational programs, camps, and self-guided youth activities; supporting the public with information requests; managing program and event registrations; processing financial transactions and managing the data integrity of electronic Point of Sale and fundraising database systems; managing retail operations for the Barn Owl Shop gift shop; and managing the membership giving program, communications, and database.

About You

You are friendly, welcoming, and enjoy engaging community members of all ages and backgrounds.  You’re comfortable working as a ‘staff of one’ on weekends and holidays.

You are detail oriented, have experience working in an office environment, and excel at customer service.  You have the communications skills to promote educational programs, events, and membership to walk-in visitors. And the confidence and diplomacy to communicate the rules of behavior that protect the sensitive wildlife habitats in our care.

Ideally you have experience with technology tools—customer databases and Point of Sale systems—to track and report on financial transactions and constituent activities.  You have strong Microsoft Office skills and are comfortable creating mailing lists and reports in Excel and preparing customized business letters and other communications in Word.  And you share our passion for conservation, environmental education, and access to nature.

Position details

This position reports to the Office Manager.  This is an at-will, part-time, hourly position, for 8 hours/day on Saturdays, Sundays, and holidays (except for Thanksgiving and Christmas).  Possible additional hours by mutual agreement.  Includes paid personal, sick, and vacation time.

To Apply

E-mail resume and cover letter, indicating the title of the position you are applying for and where you heard about it, to mcoleman@normanbirdsanctuary.org

Norman Bird Sanctuary